Privacy Policy

Who we are

We are The Sign Professionals Ltd., company registered in England 11582647.

Our registered office is The Sign Professionals Ltd., Chartwell House, Chartwell Road, Churchill Industrial Estate, Lancing, BN15 8TY.

Our VAT registration number is: 310674430

Our website address is: https://signprofessionals.co.uk

What personal data we collect and why we collect it

Contact forms

Our contact form collects your name, email address and any other information you include in your message. We use this information to respond to your message but do not share it with third parties or use it for marketing purposes. If your communication with us does not result in a contract with us, then we retain the information you send only for the duration of our correspondence. If your communication with us does not result in a contract with us, then we retain the information you for the duration of the contract and the remainder of your relationship with us as a client.

Cookies

If you send a message via our contact form, a cookie will be generated for the purpose of anti-spam checking.

If you visit our website, a cookie maybe generated for analytics purposes, see below.

If you opt out of some of the above cookies, a cookie maybe generated to store your preferences.

Analytics

Your anonymised information may be shared with third-party analytics tools, such as Google Analytics.

Who we share your data with

We only share data with third parties for the general running of this site. Anti-spam filters when using our contact form, and anonymised information with analytics tools, such as Google Analytics for monitoring site health and activity.

How long we retain your data

For clients, we retain your data for the duration of your relationship with us as a client, and for while it is required for administrative or legal purposes – whichever is the longest. We do not retain data of non-clients.

What rights you have over your data

If you have had communications with us you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Communications with us via our Contact Form may be checked through an automated spam detection service.

Your contact information

Your contact information is only held for communication with you as a client. You can contact us on marc@signprofessionals.co.uk for more information.

Additional information

How we protect your data

Email correspondence and contact details are stored on digitally locked devices.

What data breach procedures we have in place

In the event of us identifying a breach, we will immediately inform all affected clients.